Customer service
AI Chat Assistant — Basic
Answer common questions on your website, any time.
A chat assistant on your website that answers questions from your own approved content and passes enquiries to you by email.
Best for: Small businesses that get the same questions every day.
A$99/month incl. GST
+ A$490 one-off setup
Up to 500 conversations a month
Usually live within 5 business days of onboarding.
Enquire about this packagePrices include GST. Send your details and we'll reply within one business day with a secure payment link. Terms of Sale
What you get
Included
- Chat assistant trained on up to 20 pages or FAQs you approve
- Your business name, colours and greeting
- Enquiries captured and emailed to you
- Installed on your website (we send the snippet or install it with you)
- You review and approve the answers before it goes live
- Hosting, monitoring and minor content updates
Not included
Need any of these? Ask about a package — we'll quote it.
- Integrations with CRMs or booking systems
- Lead qualification questions
- Custom training on documents outside your website
How it works
Buy online
Pay securely with card through Stripe. You'll get a receipt straight away.
Tell us the details
A 3-minute onboarding form. We confirm the plan within one business day.
Review and approve
We set it up and send it to you to check. Nothing goes live until you approve it.
Go live
We switch it on and keep an eye on it. Monthly plans include monitoring and small updates.
FAQ
Buying online
Do I need a consultation before buying?
No. These packages have a fixed scope and price, so you can buy online. After you pay, you'll fill in a short onboarding form and we'll confirm the plan within one business day.
What happens after I pay?
You get a confirmation email and a link to a 3-minute onboarding form. We set everything up, send it to you to review and approve, and it goes live once you're happy.
Are prices inclusive of GST?
Yes. All prices are in Australian dollars and include GST. Stripe emails you a receipt for every payment.
Can I cancel the monthly plan?
Yes, any time. Email us and it stops at the end of the current billing month. There's no lock-in contract.
What if I change my mind?
If you cancel before we start setting things up, we'll refund the setup fee in full. Your rights under the Australian Consumer Law always apply. See our Terms of Sale for details.
Can I buy more than one package, or get something custom?
Yes. If you'd like a combination of packages, something tailored, or you're not sure what fits, book a free 15-minute call and we'll put together a package price.
Get started
Get started with AI Chat Assistant — Basic
Send us your details and we'll reply within one business day with a payment link and next steps.
Related packages
- AI Chat Assistant — Pro — A$990 setup + A$199/month