Independent real estate agencies
Turn More Property Enquiries Into Conversations — Without More Admin.
Automatically acknowledge appraisal and buyer enquiries, collect the details your agents need, and route each lead to the right person — while your team stays in control of every conversation.
Automation handles acknowledgements, information collection and coordination. It does not give price opinions, appraisals or make representations about properties — those always come from your licensed agents.
Get a free 15-minute automation assessment
Tell us what's taking your team's time. We reply within one business day.
Sound familiar?
Where time and opportunities slip away
Enquiries arrive when agents are busy
Weekend opens, appraisals and auctions mean portal and website enquiries can wait hours for a first reply.
Agents re-ask the same questions
Suburb, property type, timeframe, finance status — collected by phone, one enquiry at a time.
Inspection coordination eats the day
Back-and-forth messages to find a time that works for the vendor, buyer and agent.
Follow-ups slip
Vendors who said 'maybe in six months' are easy to forget without a reliable reminder system.
How it would work
Example: a homeowner asks for an appraisal at 8:40pm
- 1
The enquiry is acknowledged within moments with a friendly, approved message.
- 2
The system asks for suburb, property type and preferred appraisal timeframe.
- 3
A structured lead summary is created and sent to the right agent.
- 4
The agent reviews a drafted reply and proposes appraisal times in the morning.
The business benefit
Faster first response
Prospective vendors get an acknowledgement straight away instead of waiting until someone is free.
Better-prepared agents
Every enquiry arrives with the key details already collected and organised.
Fewer forgotten follow-ups
Reminders surface the right vendor at the right time, so long-term leads aren't lost.
Interactive demo
See it working in 60 seconds
Play the customer and watch what the business sees. Fictional business, clearly simulated — nothing is sent.
Real estate demo
Simulation. “Harbourline Property” and everyone in this demo are fictional. No real messages, bookings or notifications are sent.
Customer view · website chat
SimulatedYou'll play the customer. Here's their first message:
“Hi, we're thinking about selling our place in the next few months. Could someone come and give us an idea of what it's worth?”
Business view · Harbourline Property dashboard
Simulated- Never states a price, value range or appraisal figure.
- Makes no representations about any property.
- All outgoing emails require agent approval.
Not sure this is the right starting point? Take the free AI Opportunity Assessment.
FAQ
Common questions
Does this work with REA, Domain or my CRM?
Many agencies receive portal enquiries by email, which we can usually process. Direct CRM integrations depend on the system and are confirmed during discovery — we'll tell you upfront what's possible.
Will the system quote prices or appraisal values?
No. It's configured not to give price guidance, appraisals or property representations. It collects information and passes it to your agents.
Can agents approve messages before they're sent?
Yes. Any message you consider consequential can require approval before it goes out.
What if a vendor wants to speak to someone immediately?
The workflow can flag urgent enquiries and notify the right agent straight away by email or SMS (where configured).
Find out what you could automate — in a free 15-minute call.
No obligation, no hard sell. Pricing depends on scope and integrations, and you'll get a fixed-scope proposal before committing to anything.