Internal AI Knowledge Assistants
Help your team find the right answer in seconds.
A private assistant that answers staff questions using your own procedures, policies and documents — with links to the source — so knowledge isn't locked in a few people's heads.
- Outcomes
- Less time searching for information
- Faster onboarding of new staff
- More consistent answers across the team
Capabilities
What we design, build and implement
- Assistants grounded in your documents, with source references
- Access controls so staff only see what they're permitted to
- Connections to shared drives, wikis and help centres
- Feedback loop to improve answers and spot outdated documents
- Data handling aligned with your privacy obligations
Quality depends on your documents. We'll help identify gaps and keep sensitive information appropriately restricted.
Example use cases
Illustrative examples — not client projectsHow this could work in a typical business. Every implementation is scoped to your processes.
Procedures on demand
A staff member asks how to process a refund and gets the steps from your procedure manual, with a link to the source.
New starter support
New team members ask questions about systems and policies without interrupting colleagues.
Document summaries
Long contracts or reports are summarised for a quick first read before detailed review.
FAQ
About internal ai knowledge assistants
Is our data used to train public AI models?
We use providers and settings that don't train on your business data, and confirm this in your proposal.
Where is the data stored?
We discuss storage location and access with you up front, including Australian hosting options where available.
Free consultation
Talk to us about your project
Tell us what you'd like to achieve. We'll reply within one business day to arrange a free 15-minute consultation.